iTunes could not connect to the iPhone “iPhone” because it is locked with a passcode

屏幕快照 2009-10-23 下午07.35.35.png

My iPhone 3GS was working just fine, then it suddenly stopped booting. Now I get a message on the screen saying: “iTunes could not connect to the iPhone “ryphone3gs” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes”. [Cancel] [Try Again]

Of course, while displaying this message, my iPhone simply displays a “swipe for emergency call” message and provides no way to actually unlock the phone.

When going into Hardware restore mode, I simply see “Error 23” in iTunes, which according to some online information may mean my hardware is toasted.

I tried using “irecovery” to get at the source of the issue, but each time I boot up, I get:

Boot Failure Count: 0 Panic Fail Count: 0
Radio failed to respond.
Radio failed to respond.
Pinging Radio Failed, 4
Entering recovery mode, starting command prompt

Apparently I’m not the only one having this “pinging radio failed” problem.

The last ditch effort may be to prepare a custom Apple iPhone RAM disk apparently called “Bypass_Passcode.bin” (created with iLiberty+) and use irecovery to load that RAM disk onto the iPhone, and then use the disk to disable the password. Seems like a lot of work considering that my iPhone is new, that it’s never been hacked, jailbroken, sim-unlocked or anything else.

There’s also some information about downgrading the 3GS from 3.1 to 3.0, but that seems specific to the sim-unlockers and jailbreakers of the world. Sad that even playing by Apple’s rules, the iPhone still isn’t very reliable.

Following the directions of the Apple support website, I entered in my serial number and other iPhone information and submitted my case, only to get an error from the Apple support website saying: “We’re sorry, but we’re unable to complete your request at this time. Please try again in a few minutes or start over now”. Of course after a few minutes I started over and did the process again, and got the same error. Forgive me for being a skeptic about AAPL at $300/share.

屏幕快照 2009-10-23 下午09.39.04.png

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