Why do I have Mail.app (Email), Skype, Adium (MSN + iChat) and Twitterrific all running at the same time?
Why does my iPhone have one icon for SMS’s and one for Email?
Unified communications (UC) is “an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes” . This potentially includes the integration of fixed and mobile voice, e-mail, instant messaging, desktop and advanced business applications, Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, voice-mail, fax, audio video and web conferencing, unified messaging, unified voicemail, and whiteboarding into a single environment offering the user a more complete but simpler and more effective experience.
Maybe an iPhone and a Mac Book Air already qualifies as a “Unified Messaging System”. Fax’s are obviously easily directed to your email Inbox, but there is still something missing.
Sadly, it seems that Google is probably the best positioned entity on the planet to provide “Unified Messaging”. Just plug Google Mail into the gaim/libpurple multiple instant message interface instead of gtalk, and then somehow force the Skype guys to jump on the bandwagon and you’re done with the desktop/web side. Just need to figure out a way to handle SMS and voice.
Maybe the next “Hotmail” is in here somewhere… That simple idea that’s sitting right under our nose. That way that will we can ever so slightly change the way people use computers, that could potentially be worth something.